1. What personal data do you collect?
We collect information you provide directly to us (such as when creating an account), data generated through your interactions (e.g., usage data, IP address), and in some cases, information from third-party services you connect.
2. How do you use my information?
Your information helps us operate, improve, and personalize our services. This includes providing customer support, improving AI models, maintaining security, and complying with legal obligations.
3. Who do you share my information with?
We may share limited data with service providers who help us run the service. We do not sell your personal information. Please see the full Privacy Policy for detailed breakdowns.
4. What rights do I have regarding my data?
Depending on your region, you may have rights to:
- Access the data we hold about you
- Request corrections or deletions
- Object to or restrict data processing
- Port your data to another provider
5. How can I exercise my privacy rights?
Please refer to our guide to download your data or delete your data
6. Who do I contact if I have questions about your Privacy Policy?
Please direct any questions to privacy@character.ai
Regional Privacy Disclosures FAQ
1. Do you offer region-specific privacy rights?
Yes. We comply with applicable regional laws such as the GDPR (EU/EEA), CCPA/CPRA (California), and others.
2. What rights do I have under my regional laws?
While the rights vary, they generally include:
- The right to know what data is collected
- The right to delete or correct data
- The right to opt out of data sharing or selling
- The right to lodge complaints with data authorities
3. What is your cookie and tracking policy in my region?
We adjust cookie behavior based on local laws. For example, users in the EU must give consent before we set non-essential cookies.