Why does the Waiting Room exist?
High traffic can strain our server capacity and cause messages to generate more slowly. We know that slow message generation can be frustrating, so we set up a waiting room to manage peak loads and preserve a relatively low-latency experience for everyone.
Will there be future improvements to this system?
Yes, we really don't want users to have to wait in the Waiting Room, but it's currently the best solution to manage the traffic! We appreciate your patience as our team works on new and better solutions, and one day we hope to have enough serving capacity to remove waiting rooms entirely.
How long are the wait times?
Usually just 1-2 minutes or less. If traffic suddenly spikes, the wait time can be higher.